Terms of service

This website is operated under the Leevna brand by CAELESTIS. Throughout the site, the terms "we", "us" and "our" refer to the operator of the store under the Leevna brand.

By visiting our site and or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including any additional terms, conditions and policies referenced herein and or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms of this agreement, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or country of residence, or that you have given us your consent to allow any minor dependent on you to use this site where applicable. You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content, excluding credit card information, may be transferred unencrypted over various networks and adapted to technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for decisions without consulting more accurate or complete sources.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. They may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors, images and descriptions of our products. We cannot guarantee that your screen's display will be accurate.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household or order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have control. Such tools are provided "as is" and "as available" without warranties or conditions of any kind.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available through our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us creative ideas, suggestions, proposals or other materials, whether online, by email, by post or otherwise, you agree that we may edit, copy, publish, distribute, translate and otherwise use them at any time without restriction. We are under no obligation to maintain comments in confidence, to pay compensation, or to respond.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

There may occasionally be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, to violate laws or regulations, to infringe intellectual property rights, to harass or discriminate, to submit false or misleading information, to upload malicious code, to collect personal information of others, to spam, phish, scrape or interfere with the site's security features.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. The Service and all products and services delivered through it are provided "as is" and "as available" except as expressly stated otherwise by us.

To the fullest extent permitted by law, neither CAELESTIS nor its affiliates, officers, employees, suppliers or service providers shall be liable for any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the Service or any product purchased through the Service.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless CAELESTIS and its affiliates, partners, officers, agents, contractors and service providers from any claim or demand arising out of your breach of these Terms of Service or your violation of any law or third-party right.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

SECTION 16 - TERMINATION

These Terms of Service remain effective unless and until terminated by you or by us. We may terminate this agreement at any time without notice if, in our sole judgment, you fail to comply with any term or provision.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement between you and us and supersede prior communications and proposals.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of France.

We offer a 14-day withdrawal right for eligible online purchases in accordance with applicable European consumer regulations.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes on our website.

SECTION 20 - CONTACT INFORMATION

We reply to all requests within 24 to 48 business hours.

  • Brand: Leevna
  • Legal entity: CAELESTIS
  • Legal form: Sole proprietorship
  • Phone: +33 7 80 94 16 12
  • Email: contact@leevna.com
  • Address: Mail des Droits de l'Homme, 93160 Noisy-le-Grand, France
  • SIREN: 823482435
  • SIRET: 82348243500042
  • VAT number: FR04823482435
  • NAF / APE code: 4791A - (Distance selling from a general catalog)
  • Activity: Distance selling
  • Customer service hours: Monday to Friday, 9:00 AM to 6:00 PM, closed on Saturdays, Sundays and public holidays.

Contact page: https://leevna.com/pages/contact
FAQ: https://leevna.com/pages/faq
Order tracking: https://leevna.com/apps/parcelpanel