Privacy policy

Last updated: March 3, 2026

At Leevna, we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website, place an order or contact us.

1. Information we collect

When you place an order through our store, we collect the personal information you provide, such as your name, postal address, email address, phone number, billing details, shipping details and any information needed to prepare and deliver your order.

We also use measurement and analytics tools to understand how our website is used, assess campaign performance and improve our services. The tools currently used on the website include:

  • Google Ads tags, for conversion measurement and advertising performance.
  • Microsoft Clarity, for website usage analytics such as visited pages, interactions, session recordings and heatmaps.

Google privacy information: https://policies.google.com/technologies/partner-sites?hl=en

Microsoft privacy statement: https://privacy.microsoft.com/en-us/privacystatement

2. Consent

When you provide personal information to place an order, arrange shipping or return a purchase, we use that information to perform the requested service and fulfill our contractual obligations.

If you subscribe to our mailing list or provide your email address for another optional service, we will request your explicit consent before sending marketing emails whenever required by applicable law.

Cookies and similar technologies may be used by our tools, including Google Ads and Microsoft Clarity. Where legally required, non-essential cookies are used only after your consent. You can also manage cookies through your browser settings.

3. Disclosure

We may disclose your personal information if required by law, if necessary to protect our rights, or if you violate our Terms of Service. We may also share relevant data with service providers needed to operate the store, including hosting, payment processing, shipping, customer support and analytics providers, strictly to the extent necessary.

4. Shopify

Our store is hosted by Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you. Your data may be stored through Shopify's data storage, databases and general Shopify applications on secure servers protected by firewalls. Depending on the services used, some data may be processed by Shopify and its subprocessors, including outside the European Union, subject to appropriate safeguards.

5. Security

We take reasonable precautions and follow industry best practices to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration or destruction.

6. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications take effect immediately upon publication on the website. You should review this page regularly.

7. Data controller, contact details and your rights

  • Brand: Leevna
  • Legal entity: CAELESTIS
  • Legal form: Sole proprietorship
  • Registered office: Mail des Droits de l'Homme, 93160 Noisy-le-Grand, France
  • Phone: +33 7 80 94 16 12
  • Email: contact@leevna.com
  • VAT number: FR04823482435
  • SIRET number: 82348243500042
  • SIREN number: 823482435
  • NAF / APE code: 4791A - (Distance selling from a general catalog)
  • Business activity: Distance selling
  • Professional activity type: Commercial

8. Website host

  • Hosting provider: Shopify Inc.
  • Address: 150 Elgin Street, Suite 800, Ottawa, ON, K2P 1L4, Canada
  • Phone: 1-888-746-7439

9. Your rights

You may request access to, correction of, deletion of, restriction of or objection to the processing of your personal data. You may also withdraw your consent at any time when processing is based on consent. To exercise your rights, contact us at contact@leevna.com.

If, after contacting us, you believe your rights have not been respected, you may lodge a complaint with the competent data protection authority, including the CNIL in France where applicable.